by rka-admin | Sep 10, 2024 | Featured Job
We are recruiting for a Response Officer for the Royal Borough of Greenwich.
Purpose of Job:
To be responsible to The Performance and Operations Manager (Daytime or Out-of-hours Operations):
In this role you will be helping to relieve the pressure on the NHS by supporting vulnerable and elderly people in their own homes. As a Falls Community Responder (FCR) you will often be first person on scene to provide assistance following a service user fall. This role ensures service users receive treatment sooner and enables them to stay in their own home and maintain their independence whilst improving both short and long term, physical and mental health outcomes.
This role requires a clean driving license for a manual car and is subject to an enhanced DBS check
Main Duties
Respond to and assess service users following a dispatch to people after a fall in their own home
Act with empathy and compassion to service users who have fallen, delivering clinical support for minor injuries to enable service users recovery
Coordinate appropriate treatment and care to service users within the values and behaviors o in accordance with policies and procedures
Accurately complete all documentation relating to service users, vehicles and equipment to be submitted in accordance with policies and procedures
Accurately record relevant information at the scene and liaise with third parties
Deliver a holistic care approach with social prescribing, including referral and signposting
Ability to use manual handling falls equipment in accordance with training and policy (
Ability to work safely and confidently on your own and in a range of situations
Drive the service vehicle in accordance with our driving policy.
Carry out vehicle and equipment checks at the start of and during each shift to ensure the readiness of the vehicle, equipment and consumables. Report all defects and damage in accordance with policies and procedures.
Participate in team meetings and actively contribute to the smooth running and development of the service
Actively engage in one to ones, annual appraisal, audits and feedback
Attend and pass required training and engage in CPD to the required competencies
Perform any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the post-holder
Location: Woolwich
Hybrid: No The successful candidate will be required to work 12 hour shift patterns (4 on 4 off) including nights, weekends, and bank holidays to support the service when needed.
Salary: £16.82 (PAYE) £20.96 (Umbrella) p/hour
IR35 Status: Inside
Hours: Variable
Closing Date: 20.09.24
Duration: 6 months initially
Featured Job
by rka-admin | Sep 9, 2024 | Featured Job
We are representing Royal Borough of Greenwich in recruiting for a Data Analyst.
Purpose of Job:
To be responsible for:
i) Supporting the delivery of the data transformation requirements of the Supporting Families Programme (SFP)
ii) Supporting the data collection, analysis and reporting requirements relating to SFP
iii) Lead the data work (identification and case tracking) required to support the successful submission of payment by results (PBR) claims
Main Duties:
Work closely with the SF data lead and other key staff to being together the key data sources required to identify families that meet the SF criteria, and identify opportunities to tap into new data sources
Work with corporate data colleagues to develop technical solutions to matching large and complex datasets to track families’ progress against the SF outcomes framework
Lead on the live tracking of family progress and the completion of quarterly PBR returns to central government
Ensure robust auditing arrangements are in place that mean all PBR claims are made in accordance with audit and financial regulations
Support the wider use and analysis of data relating to the Supporting Families agenda, bringing together qualitative and quantitative data to progress the programme objectives
Support the development and completion of regular performance reporting and analysis that evidences progress against the Supporting Families objectives that informs strategic and operational decision-making
Lead on the completion of additional / ad-hoc reporting processes as dictated by central government, ensuring robust processes are in place to meet these requirements
Liaise with teams across the Council and partner agencies to improve data quality and identify other potential sources of data
Attend pan London SF data network meetings as required
Build successful relationships with a range of key stakeholders critical to the successful deliver of the programme, including service leads within Children’s Service and the wider council, DLUHC, partner agencies (inc.health and police) and voluntary organisations
To undertake any other work appropriate to the level and general nature of the post’s duties.
Where necessary for the job role or appropriate for continued development in the role, the post holder may be required to participate in training and development courses made available via the Council’s Apprentice Levy funding.
To undertake all duties with due regard to the provisions of health and safety regulations and legislation, Data Protection/GDPR, the Council’s Equal Opportunities and Customer Care policies.
To perform all duties in line with Council’s staff values showing commitment to improving residents lives and opportunities, demonstrating respect and fairness, taking ownership, working towards doing things better and working together across the council.
This post requires a Standard DBS and will be supported by Safer Recruitment tools
You may be required to undertake alternative, additional or ancillary duties from time to time or transfer to another service department within the Council as the Council may reasonably direct to meet service user demand in the event of a crisis or emergency.
Featured Job
by rka-admin | Aug 28, 2024 | Featured Job
The London Borough of Southwark is undertaking a generational transformation of ERP technology and ways of working, requiring a reshaping of our behaviours and our operating models.
This role is working for a PMO Lead as part of a team of Workstream Leads, PMs, Business Change managers and subject matter experts. Successful candidate is likely to be a good team player, motivated, a good communicator (written and verbal), persistent and able to make progress in a busy environment with competing priorities.
This is an opportunity to join a dynamic team where your insights will drive project success. You’ll have the chance to contribute to high-impact projects, improve processes and work closely with stakeholders, all while growing professionally in a fast-paced environment.
Key deliverables
High quality administration that strengthens Southwark360 Programme PMO offering.
Produce clear, concise programme documentation e.g., Board minutes, Highlight Reports, slide decks, org charts.
Analyse key programme reports & data and summarise findings.
Administer the Southwark360 SharePoint site.
Required experience/skills
A strong understanding of the current and emerging ERP technology landscape
Have a high level of practical knowledge and experience of Microsoft Office, especially Word and Excel, and Project Management tools.
Have a broad knowledge of the key areas that make up programme and project management including planning, risk and issues, finance tracking.
You will have the ability to provide quality administration to the Southwark360 programme and related Governance boards.
Be able to undertake a range of administrative duties including, recording actions, undertaking research and analysis, drafting reports and documents, proof reading key Southwark360 programme documentation.
Update and maintain the Southwark360 SharePoint site ensuring version control principles are adhered to and tracked.
Assist in the planning and delivery of Southwark360 programme meetings and workshops.
Ensure that all tasks are completed to agreed timescales, standards of accuracy and presentation.
Ability to think ahead, work to deadline and manage workload to prioritise.
Have a flexible approach and be supportive to work colleagues.
Develop and maintain relationships across all areas of the business for the benefit of programme delivery
Have the ability to build and develop relationships across all areas of the Southwark360 programme and business.
Above all, you will have strong interpersonal skills with excellent verbal and written communicational skills.
Location: Tooley Road
Hybrid: Yes
Salary: £158 (PAYE) £203 (Umbrella) p/day
IR35 Status: Inside
Hours: 9.00-17.30
Closing Date: 01.09.24
Duration: 5 months initially
Featured job
by rka-admin | Aug 13, 2024 | Featured Job
We are representing Royal Borough of Greenwich, resourcing for a Financial Client Protection and Client Affairs Officer who will be working within the Health and Adult Services department.
Please note: This role is office based 5 days per week and the candidate must have an enhanced DBS.
Purpose of Job:
To be responsible to Team Leader, Client Affairs, HAS Financial Services for:
To provide an efficient, effective, comprehensive, and expert Client Affairs function for Adults Social Care. To include all aspects of Court of Protection Deputyship, DWP Appointeeship and property protection in accordance with the Royal Borough of Greenwich’s policies and procedures and in accordance with all statutory requirements.
To ensure all aspects of property protection and organisation of funerals are delivered, acting on behalf of and protecting and promoting the financial interests of clients
Ensuring all statutory obligations are fulfilled, including maintaining and reconciling payments and accounts, compliance with section 46 of the Public Health Control of Diseases Act 1984, ensuring appropriate contact with relatives, implementation of known funeral wishes and estate administration if and when required.
Main Duties:
1) Responsible for the expert and effective discharge of the Appointeeship/deputyship functions. To include acting on behalf of, protecting and promoting the financial interests of clients, ensuring that all statutory obligations are fulfilled – including preparation/submission of applications, maximising benefits, and accurately maintaining receipts and payments of resident’s funds.
2) Manage, review and plan clients’ budgets – including the reconciliation of client accounts, resolving financial issues, revising, and resetting payment schedules and liaising with financial institutions. To include the accurate and efficient recording, filing and retention of information and maintenance of appropriate audit trails for subsequent retrieval.
3) To support the function of selling and renting property, where necessary, instructing estate agents, solicitors, and other professionals. Liaising with professionals to invest clients’ funds appropriately and in their best interests. Commissioning services from, negotiating contracts with and building links with tradesman in connection with the clearing, renovation, upkeep and improvement of clients’ properties. Ensuring that these works are carried out within budget, to a satisfactory standard and in a timely fashion.
Location: Woolwich
Hybrid: Yes
Salary: £21 (PAYE) £26 (Umbrella) p/hour
IR35 Status: Inside
Hours: 9.00-1700
Closing Date: 18.08.24
Duration: 2 months initially
Featured Job
by rka-admin | Aug 6, 2024 | Featured Job
Job Purpose
To support a significant transformation programme; improving the resident’s end to end journey and revising our policies, procedures, processes and system, enabling our colleagues to provide an excellent resident focussed service.
We are looking for an experienced Training Manager to work collaboratively with our management team, subject matter experts, our digital teams, project teams and ICT colleagues, supporting this improvement programme and upskilling colleagues in our department.
The post holder will be responsible to Lead Project Manager for developing the community and workforce through training, and the development of supporting training materials.
We are looking for a highly motivated person who passionate about the use of technology to deliver improvements and who understands different learning styles, techniques and methods of delivery to help develop colleague’s skillsets.
Managing 1 or more team members
Directly engaging with hundreds of colleagues per year to deliver training courses
Main Duties:
1. Develop a training and implementation programme, promoting both face to face and online training opportunities, which helps the Repairs and Investment department to shape its future training offering.
2. Lead on the development of a monitoring and evaluation framework for the Repairs and Investment training programme, providing regular reports and reviews to senior management.
3. Develop training materials including documented training manuals, training plans, handouts etc for use during and post training delivery.
4. Demonstrate a deep understanding of co-creation and the principles behind taking a user centred approach to delivering training and change.
5. Lean on a range of tools and techniques that ensuring users are at the centre of the training we deliver, considering potential sensitivities and/or resistance to change.
6. Working with the operational management team and project teams to ensure high quality customer focussed services are delivered consistently and a supportive and developmental environment is in place.
7. Demonstrate a deep understanding of modern technology and data platforms, including the range of available technology choices. Make informed decisions based on evidenced user need and value for money.
8. Collaborate with key stakeholders to improve how the service works and to ensure end-to-end resident experiences can be delivered in the most efficient and cost-effective way.
9. Work with team managers to evaluate the effectiveness of training delivered, revising and adapting if necessary.
10.Develop a knowledge of local and central government initiatives and strategies impacting on the services provided by the Repairs and Investment department, proactively incorporating these into training.
11.Line management and coaching of more junior members of the training and development team.
12.Undertake all duties with due regard to the provisions of health and safety regulations and legislation, Data Protection/GDPR, the Council’s Equals Opportunities and Customer Care policies.
13.Perform all duties in line with Council’s staff values showing commitment to improving residents’ lives and opportunities, demonstrating respect and fairness, taking ownership, working towards doing things better and working together across the council.
Featured Job
by rka-admin | Jul 29, 2024 | Featured Job
We are representing Royal Borough of Greenwich council in resourcing for a Procurement Strategy Lead
Main Duties:
1. To be the strategy lead for procurement, driving forward modern “best procurement practice” to support the Council’s objectives
2. Work across the Council, including with Senior Managers and Elected Members to develop a Procurement and Social Value Strategy, including sustainability objectives that provides a firm basis for seeking the best possible outcomes for Greenwich through the Council’s Purchasing Power.
3. To lead in the development and implementation of an effective procurement regime within the statutory requirements for local government, including both the Procurement Act and NHS Provider Selection Regime that will enhance and support the continuous improvement in public service delivery. This will include contributing to a wide range of service/business reviews.
4. To lead the development of a Contract Management Strategy and Framework suitable for use across the organisation and for contractual requirements under both the Procurement Act 2023 and the NHS Provider Selection Regime.
5. To work with the Head of Procurement and Category Leads to review skills gaps in procurement and contract management across the organisation and to identify areas for development and training needs for programme management, contract negotiations and contract monitoring.
6. To lead the development of a suite of training programmes for both procurement and contract management activity and take an active role in implementing these across the organisation. This will include direct delivery of training to the Procurement Team, Officers across the Council and Suppliers.
7. To work with the Business and Skills Team and the Anchored in Greenwich Partnership to develop initiatives to support and encourage local businesses and SMEs to seek and gain contracts in the Council and more widely.
8. To provide direct professional support to the Head of Procurement for all Procurement Strategy and Social Value activities.
9. To be responsible in a project management capacity for the leadership and direction of all officers and external consultants involved in Procurement Strategy, Contract Management or Social Value activities.
10. To drive implementation of the Council’s chosen digital contract and supplier relationship management systems, ensuring that staff within your team are supported and empowered to achieve the desired outcomes.
11. To represent the Council at a wide range of external events and meetings, deputising for the Head of Procurement, as necessary.
12. From time to time lead specific operational procurement projects, where capacity in the team demands.
13. To lead contract management meetings with key suppliers where requested by the Head of Procurement or the relevant Chief Officer.
14. To undertake any other work appropriate to the level and general nature of the post’s duties.
15. Where necessary for the job role or appropriate for continued development in the role, the post holder may be required to participate in training and development courses made available via the Council’s Apprentice Levy funding.
16. To undertake all duties with due regard to the provisions of health and safety regulations and legislation, Data Protection/GDPR, the Council’s Equal Opportunities and Customer Care policies.
17. To perform all duties in line with Council’s staff values showing commitment to improving residents’ lives and opportunities, demonstrating respect and fairness, taking ownership, working towards doing things better and working together across the council.
18. To ensure that appropriate levels of emergency planning and business continuity management preparedness are in place for the service, and that your teams are appropriately briefed on their roles in an emergency.”
19. To be responsible for undertaking employee investigations, hearings and appeals in line with the RBG policies and procedures.
20. Responsible for providing mentoring opportunities to junior staff (e.g., graduates, apprentices etc.)
21. This post does not require a DBS
22 To undertake supervision/management of staff as and when required.
Location: Woolwich
Hybrid: Yes
Salary: £36 (PAYE) £45 (Umbrella) p/hour negotiable
IR35 Status: Inside
Hours: 9.00-1700
Closing Date: 02.08.24
Duration: 5 months initially
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