by rka-admin | Aug 6, 2024 | Featured Job
Job Purpose
To support a significant transformation programme; improving the resident’s end to end journey and revising our policies, procedures, processes and system, enabling our colleagues to provide an excellent resident focussed service.
We are looking for an experienced Training Manager to work collaboratively with our management team, subject matter experts, our digital teams, project teams and ICT colleagues, supporting this improvement programme and upskilling colleagues in our department.
The post holder will be responsible to Lead Project Manager for developing the community and workforce through training, and the development of supporting training materials.
We are looking for a highly motivated person who passionate about the use of technology to deliver improvements and who understands different learning styles, techniques and methods of delivery to help develop colleague’s skillsets.
Managing 1 or more team members
Directly engaging with hundreds of colleagues per year to deliver training courses
Main Duties:
1. Develop a training and implementation programme, promoting both face to face and online training opportunities, which helps the Repairs and Investment department to shape its future training offering.
2. Lead on the development of a monitoring and evaluation framework for the Repairs and Investment training programme, providing regular reports and reviews to senior management.
3. Develop training materials including documented training manuals, training plans, handouts etc for use during and post training delivery.
4. Demonstrate a deep understanding of co-creation and the principles behind taking a user centred approach to delivering training and change.
5. Lean on a range of tools and techniques that ensuring users are at the centre of the training we deliver, considering potential sensitivities and/or resistance to change.
6. Working with the operational management team and project teams to ensure high quality customer focussed services are delivered consistently and a supportive and developmental environment is in place.
7. Demonstrate a deep understanding of modern technology and data platforms, including the range of available technology choices. Make informed decisions based on evidenced user need and value for money.
8. Collaborate with key stakeholders to improve how the service works and to ensure end-to-end resident experiences can be delivered in the most efficient and cost-effective way.
9. Work with team managers to evaluate the effectiveness of training delivered, revising and adapting if necessary.
10.Develop a knowledge of local and central government initiatives and strategies impacting on the services provided by the Repairs and Investment department, proactively incorporating these into training.
11.Line management and coaching of more junior members of the training and development team.
12.Undertake all duties with due regard to the provisions of health and safety regulations and legislation, Data Protection/GDPR, the Council’s Equals Opportunities and Customer Care policies.
13.Perform all duties in line with Council’s staff values showing commitment to improving residents’ lives and opportunities, demonstrating respect and fairness, taking ownership, working towards doing things better and working together across the council.
Featured Job
by rka-admin | Jul 29, 2024 | Featured Job
We are representing Royal Borough of Greenwich council in resourcing for a Procurement Strategy Lead
Main Duties:
1. To be the strategy lead for procurement, driving forward modern “best procurement practice” to support the Council’s objectives
2. Work across the Council, including with Senior Managers and Elected Members to develop a Procurement and Social Value Strategy, including sustainability objectives that provides a firm basis for seeking the best possible outcomes for Greenwich through the Council’s Purchasing Power.
3. To lead in the development and implementation of an effective procurement regime within the statutory requirements for local government, including both the Procurement Act and NHS Provider Selection Regime that will enhance and support the continuous improvement in public service delivery. This will include contributing to a wide range of service/business reviews.
4. To lead the development of a Contract Management Strategy and Framework suitable for use across the organisation and for contractual requirements under both the Procurement Act 2023 and the NHS Provider Selection Regime.
5. To work with the Head of Procurement and Category Leads to review skills gaps in procurement and contract management across the organisation and to identify areas for development and training needs for programme management, contract negotiations and contract monitoring.
6. To lead the development of a suite of training programmes for both procurement and contract management activity and take an active role in implementing these across the organisation. This will include direct delivery of training to the Procurement Team, Officers across the Council and Suppliers.
7. To work with the Business and Skills Team and the Anchored in Greenwich Partnership to develop initiatives to support and encourage local businesses and SMEs to seek and gain contracts in the Council and more widely.
8. To provide direct professional support to the Head of Procurement for all Procurement Strategy and Social Value activities.
9. To be responsible in a project management capacity for the leadership and direction of all officers and external consultants involved in Procurement Strategy, Contract Management or Social Value activities.
10. To drive implementation of the Council’s chosen digital contract and supplier relationship management systems, ensuring that staff within your team are supported and empowered to achieve the desired outcomes.
11. To represent the Council at a wide range of external events and meetings, deputising for the Head of Procurement, as necessary.
12. From time to time lead specific operational procurement projects, where capacity in the team demands.
13. To lead contract management meetings with key suppliers where requested by the Head of Procurement or the relevant Chief Officer.
14. To undertake any other work appropriate to the level and general nature of the post’s duties.
15. Where necessary for the job role or appropriate for continued development in the role, the post holder may be required to participate in training and development courses made available via the Council’s Apprentice Levy funding.
16. To undertake all duties with due regard to the provisions of health and safety regulations and legislation, Data Protection/GDPR, the Council’s Equal Opportunities and Customer Care policies.
17. To perform all duties in line with Council’s staff values showing commitment to improving residents’ lives and opportunities, demonstrating respect and fairness, taking ownership, working towards doing things better and working together across the council.
18. To ensure that appropriate levels of emergency planning and business continuity management preparedness are in place for the service, and that your teams are appropriately briefed on their roles in an emergency.”
19. To be responsible for undertaking employee investigations, hearings and appeals in line with the RBG policies and procedures.
20. Responsible for providing mentoring opportunities to junior staff (e.g., graduates, apprentices etc.)
21. This post does not require a DBS
22 To undertake supervision/management of staff as and when required.
Location: Woolwich
Hybrid: Yes
Salary: £36 (PAYE) £45 (Umbrella) p/hour negotiable
IR35 Status: Inside
Hours: 9.00-1700
Closing Date: 02.08.24
Duration: 5 months initially
FEATURED JOB
by rka-admin | Jul 11, 2024 | Featured Job
Job Purpose
To be the principal operational and strategic lead responsible for managing and delivering Transactional Finance Services for the Council, with budget responsibility of circa £3 million per annum.
To lead on modernisation of Transactional Finance that delivers both transformation of the service and meets the strategic channel shift required by the ‘digital first’ corporate strategy.
To ensure accounts payable, accounts receivable and banking functions are managed to perform effectively and efficiently within the Transactional Finance, meeting the needs of both internal and external customers.
To be responsible for the operational administration, management and development of:
• The councils SAP accounts payables and SAP accounts receivables functions and services, and payables functions relating to adult social care through Mosaic
• The councils SAP master data and user management functions and services.
To have responsibility for managing the Council’s sundry debt programme and management of payments of SAP AR invoices totalling £620m in year
Location: London Bridge
Hybrid: Yes
Salary: £34 (PAYE) £45 (Umbrella) p/hour
IR35 Status: Inside
Hours: 9.00-1700
Closing Date: 15.04.24
Duration: 3 months initially
Featured Job
by rka-admin | Jul 11, 2024 | Featured Job
Job Purpose
The responsibilities of this role encompass the duties of both a senior HR advisor and Team Leader for HR Advisers, Assistants and Trainees. In addition, you will be required to deputise for the Deputy HR Team Manager/ Strategic HR Manager as necessary.
Your key responsibilities will primarily focus on case management and the management of change at all levels, working in partnership with managers in order to support them in achieving their people management outcomes.
Provide thorough and technically comprehensive advice to internal and external customers on a range of human resource and workforce development issues including but not limited to; employee relations, disciplinary and grievance, employment policies and procedure organisational design, resourcing and succession planning.
Working in partnership with managers at a senior level to establish an excellent understanding of their service and the challenges they face to proactively identify opportunities for operational and strategic intervention.
Main Duties
1. Provide high quality, focussed advice and guidance to managers in relation to organisational change and the application of the council’s formal employment procedures.
2. To lead a team of HR officers providing HR advisory services and embed agile working across the HR Professional Services Team by responding to the needs of Directorates as required, acting as an expert point of reference for the team.
3. Develop excellent communication channels to work in partnership with all partners and senior stakeholders. Identify the need for and design bespoke interventions to build capacity and capability of services and the organisation, evaluating interventions to ensure they meet agreed targets. Duties and Responsibilities
4. Build knowledge and capacity across the HRPS, H&S and WFD service and with customers. Adopt best practice approaches to project management and use management information and data effectively to ensure added value is identified and delivered.
5. Supervise, mentor and coach junior members of the HRPS Team to build knowledge and capacity, ensuring a consistent standard of service delivery and strengthen talent management and succession planning within HR.
6. To manage a range of processes and performance indicators to ensure that all HR casework is managed in a timely manner and takes full account of relevant employment legislation and organisational precedent.
7. To undertake pre-employment checks in a timely manner.
8. Act as point of reference for organisational change management, working with the Deputy HR Managers / Strategic HR Manager to develop and implement appropriate HR solutions in the management of organisational change in order to meet organisational requirements
9. Working with the managers on organisational change e.g. organisation design, job design, structural and cultural aspects of change, recruitment implications, learning & development implications and ER aspects of change.
10. Align HR professional practice to the council’s workforce plan.
11. Lead and provide final advice and support on complex casework in order to support service managers in resolving issues within reasonable timescales e.g. investigations, disciplinary, performance and absence cases taking account of employment legislation and organisational precedent.
12. Advising managers at all levels in respect of appeals in respect of the full range of employment policies and procedures.
13. Work as part of a team, covering for colleagues as appropriate, focused on the delivery of high quality HR advice including the effective management of staff.
14. Will contribute to the development of specific HR projects /policies and initiatives in line with the People Strategy and Service Development Plan.
15. To ensure that all decisions taken by managers in respect of employment issues are mindful of all equalities issues and HR practices and procedures.
16. Support the job evaluation assessment and moderation process undertaking job evaluations as appropriate.
17. Working with colleagues to design, develop and deliver practical coaching and training sessions for managers to improve their ability to manage the people in their teams
18. Working with managers to proactively reduce the level of absence in their teams through application of council procedures including seeking early intervention with occupational health as appropriate.
19. Take personal responsibility for ensuring their knowledge, skills and on-going continuing professional development is kept up to date to reflect changes in employment law and practice.
20. Work as part of a team, covering for colleagues as appropriate, focused on the delivery of high quality HR advice.
21. To ensure that services provided by the team are clear, accountable and responsive to customer/client needs.
22. To carry out any additional duties not listed above as allocated by the HR Management Team.
23. To achieve agreed service outcomes and outputs, and personal appraisal targets, as agreed by the Deputy HR Manager / Strategic HR Manager.
24. To contribute to the overall effectiveness of the Human Resources service and to deputise for the Deputy HR Manager / Strategic HR Manager as appropriate. 2
5. To undertake other duties commensurate to the grade of the post.
26. To undertake all duties with due regard to the provisions of health and safety regulations and legislation, Data Protection/GDPR, the Council’s Equal Opportunities, Customer Care policies and HR Standards, Behaviours and expectations.
27. To perform all duties in line with Council’s staff values showing commitment to improving residents lives and opportunities, demonstrating respect and fairness, taking ownership, working towards doing things better and working together across the council.
28. Responsible for providing mentoring opportunities to junior staff including graduates, and apprentices.
29. To undertake supervision/management of staff as and when required.
Location: Woolwich
Hybrid: Yes
Salary: £22 (PAYE) £27 (Umbrella) p/hour
IR35 Status: Inside
Hours: 9.00-1700
Closing Date: 15.04.24
Duration: 4 months initially
Featured Job
by rka-admin | Jul 2, 2024 | Featured Job
Job Purpose
Responsible for the day-to-day and operational management of GLLaB’s (Greenwich Local Labour and Business) frontline service team. Provide managerial oversight of GLLaB’s comprehensive range of back-to-work employment programmes to ensure these remove barriers to work and equip residents with the skills needed to actively participate in the labour market. To ensure high quality employment-related services are provided to residents seeking employment; through effective delivery of multiple externally and corporately funded programmes.
It will be five days week, 35 hours – 3-4 days in the office, at the Old Library building, Calderwood Street, London SE18 6QW.
Summary of main duties and responsibilities
Responsible for the effective day-to-day management of GLLaB’s front line employment support service, including the management of up to 15 multi-disciplinary staff members in a multi-disciplinary team
Ensure the effective caseload management of customers, ensuring regular and documented follow-up, tracking and review of customer action plans and milestones in order to move customers into sustained employment as quickly as possible.
Responsible for the management of GLLaB customer engagement and assessment services, mobile services, events and open days including those delivered in conjunction with external partners
Work closely with the Compliance team to carry out self-assessment and internal audit of all Employment support programmes and services; carrying out the review to achieve and maintain contractual compliance of programmes and development of services in line with best practice methodologies
Support the development of best practice across service areas; improve efficiency; reduce costs; deliver value for money; and improve individual and team productivity with the ultimate aim of improving positive customer outcomes. Undertake regular reviews GLLaB programmes and services, and adapt delivery to new initiatives to meet the changing needs of communities and resident service users.
Contribute to the Council’s current and emerging priorities to deliver economic prosperity for all through the work of GLLaB, the Welfare Reform Team and other Council employment initiatives.
Conduct and record PRADs with team members, carrying out regular 1-2-1 supervisory sessions, caseload reviews and development and review of work plans and targets. To identify areas of underperformance and put in place actions to address these and bring about improvements
Responsible for implementation of risk management methodologies to manage and mitigate operational, financial and reputational risks associated with programme delivery
Oversee the delivery of multiple externally-funded, payment-by-results and corporate programmes to ensure they support a wide range of customer groups, including those with multiple barriers to work, ensuring these are delivered to profile and other contractual KPI
Work to maximise GLLaB funding streams through up to date knowledge of available funding organisations; contribute to the writing and submission of external bids for external funding to deliver sustained employment support related activities across Employment and Skills
Ensure consistently high performance across all externally funding programmes and services, taking mitigating actions to address underperformance as required, including the preparation and execution of Performance Improvement Plans. Support submission of funding claims, monitoring visits and audits with funders and attend external steering group meetings
Monitor and review service outcomes for all contracted programmes. Oversee the continuous improvement of GLLaB services; carry out the performance management of individual and team targets, monitoring systems and processes to ensure GLLaB achieves all quality and financial measures
Responsible for assisting with the delivery of frontline advice and guidance services and conducting IAG sessions, delivering group inductions and open day sessions where needed. Maximising uptake of apprenticeships and developing a broad range of provisions for local residents
Detailed knowledge of the employment, training and Welfare to Work arena with ability to develop operational plans that move customers into sustainable employment
Ensure that robust In Work Support processes and in place and implemented to support customers securing employment and to achieve sustainment outcomes on line with Programme targets
Prepare and present performance and progress reports and briefings on projects and services and area as required by colleagues in the Council or external funders.
Deal with enquiries from and provide advice to Council Members, other directorates, government departments, members of the public and businesses on issues pertinent to GLLaB.
Responsible for managing external referral networks and partnership relationships with a wide-range of delivery organisations. Lead on the development of partnership work which contributes to the objectives of GLLaB. Responsible for representing the Council on relevant Partnership Boards as required
Develop and maintain strong operational partner relationships with relevant referral agencies and funders, including Prime Contractors. Contribute to the production and review of delivery plans and risk registers relating to externally funded projects
Ensure that all systems, procedures and documentation used are in line with GLLaB’s Quality Assurance Framework and that they meet the requirements of Customer Service Excellence, Matrix and Corporate standards
Responsible for the marketing and promotion of GLLaB’s initiatives and programmes and representing GLLaB at external events when required
Responsible for working within designated project teams and undertake additional duties in line with designated roles as requested.
Featured Job
by rka-admin | Jul 2, 2024 | Featured Job
Job Purpose
This is an advisory role and the successful candidate may be required to deputise for the HR Manager.
Candidates will have the credibility and confidence together with a detailed understanding of public sector organisations to work closely with, and coach, managers, school leaders and governors to meet their current and future people needs.
The Principal HR Advisor will work as part of the Schools’ HR traded service to deliver robust and professional HR support to school leaders across the Royal Borough of Greenwich they may also support RBG’s Corporate HR Services.
They will be advising Governing Bodies, Headteachers, Directors and senior managers across a varied workload and will need to quickly build positive and effective relationships to deliver the best outcomes across the employee life-cycle including resourcing, performance management, dismissal appeals and complex employee relations cases.
Strong change management experience supporting organisational restructures and TUPE transfers is essential.
Candidates will have excellent interpersonal and influencing skills.
The broad scope of the role requires a solutions-focused approach, supported by well-developed analytical planning, excellent practice knowledge and strong organisational skills.
The role will require someone who is customer focused and has high standards of achievements.
HR experience in an education setting is desirable but not essential for the Schools’ HR role.
A minimum of 2 days attendance in the office is required and staff are expected to attend the office and in-person school-based meetings as required in addition to this.
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