by rka-admin | Apr 2, 2025 | Featured Job
Job Purpose
Responsible for the day-to-day and operational management of GLLaB’s (Greenwich Local Labour and Business) frontline service team. Provide managerial oversight of GLLaB’s comprehensive range of back-to-work employment programmes to ensure these remove barriers to work and equip residents with the skills needed to actively participate in the labour market. To ensure high quality employment-related services are provided to residents seeking employment; through effective delivery of multiple externally and corporately funded programmes.
It will be five days week, 35 hours – 3-4 days in the office, at the Old Library building, Calderwood Street, London SE18 6QW.
Summary of main duties and responsibilities
Responsible for the effective day-to-day management of GLLaB’s front line employment support service, including the management of up to 15 multi-disciplinary staff members in a multi-disciplinary team
Ensure the effective caseload management of customers, ensuring regular and documented follow-up, tracking and review of customer action plans and milestones in order to move customers into sustained employment as quickly as possible.
Responsible for the management of GLLaB customer engagement and assessment services, mobile services, events and open days including those delivered in conjunction with external partners
Work closely with the Compliance team to carry out self-assessment and internal audit of all Employment support programmes and services; carrying out the review to achieve and maintain contractual compliance of programmes and development of services in line with best practice methodologies
Support the development of best practice across service areas; improve efficiency; reduce costs; deliver value for money; and improve individual and team productivity with the ultimate aim of improving positive customer outcomes. Undertake regular reviews GLLaB programmes and services, and adapt delivery to new initiatives to meet the changing needs of communities and resident service users.
Contribute to the Council’s current and emerging priorities to deliver economic prosperity for all through the work of GLLaB, the Welfare Reform Team and other Council employment initiatives.
Conduct and record PRADs with team members, carrying out regular 1-2-1 supervisory sessions, caseload reviews and development and review of work plans and targets. To identify areas of underperformance and put in place actions to address these and bring about improvements
Responsible for implementation of risk management methodologies to manage and mitigate operational, financial and reputational risks associated with programme delivery
Oversee the delivery of multiple externally-funded, payment-by-results and corporate programmes to ensure they support a wide range of customer groups, including those with multiple barriers to work, ensuring these are delivered to profile and other contractual KPI
Work to maximise GLLaB funding streams through up to date knowledge of available funding organisations; contribute to the writing and submission of external bids for external funding to deliver sustained employment support related activities across Employment and Skills
Ensure consistently high performance across all externally funding programmes and services, taking mitigating actions to address underperformance as required, including the preparation and execution of Performance Improvement Plans. Support submission of funding claims, monitoring visits and audits with funders and attend external steering group meetings
Monitor and review service outcomes for all contracted programmes. Oversee the continuous improvement of GLLaB services; carry out the performance management of individual and team targets, monitoring systems and processes to ensure GLLaB achieves all quality and financial measures
Responsible for assisting with the delivery of frontline advice and guidance services and conducting IAG sessions, delivering group inductions and open day sessions where needed. Maximising uptake of apprenticeships and developing a broad range of provisions for local residents
Detailed knowledge of the employment, training and Welfare to Work arena with ability to develop operational plans that move customers into sustainable employment
Ensure that robust In Work Support processes and in place and implemented to support customers securing employment and to achieve sustainment outcomes on line with Programme targets
Prepare and present performance and progress reports and briefings on projects and services and area as required by colleagues in the Council or external funders.
Deal with enquiries from and provide advice to Council Members, other directorates, government departments, members of the public and businesses on issues pertinent to GLLaB.
Responsible for managing external referral networks and partnership relationships with a wide-range of delivery organisations. Lead on the development of partnership work which contributes to the objectives of GLLaB. Responsible for representing the Council on relevant Partnership Boards as required
Develop and maintain strong operational partner relationships with relevant referral agencies and funders, including Prime Contractors. Contribute to the production and review of delivery plans and risk registers relating to externally funded projects
Ensure that all systems, procedures and documentation used are in line with GLLaB’s Quality Assurance Framework and that they meet the requirements of Customer Service Excellence, Matrix and Corporate standards
Responsible for the marketing and promotion of GLLaB’s initiatives and programmes and representing GLLaB at external events when required
Responsible for working within designated project teams and undertake additional duties in line with designated roles as requested.
Featured Job
by rka-admin | Apr 2, 2025 | Featured Job
Job Purpose
This is an advisory role and the successful candidate may be required to deputise for the HR Manager.
Candidates will have the credibility and confidence together with a detailed understanding of public sector organisations to work closely with, and coach, managers, school leaders and governors to meet their current and future people needs.
The Principal HR Advisor will work as part of the Schools’ HR traded service to deliver robust and professional HR support to school leaders across the Royal Borough of Greenwich they may also support RBG’s Corporate HR Services.
They will be advising Governing Bodies, Headteachers, Directors and senior managers across a varied workload and will need to quickly build positive and effective relationships to deliver the best outcomes across the employee life-cycle including resourcing, performance management, dismissal appeals and complex employee relations cases.
Strong change management experience supporting organisational restructures and TUPE transfers is essential.
Candidates will have excellent interpersonal and influencing skills.
The broad scope of the role requires a solutions-focused approach, supported by well-developed analytical planning, excellent practice knowledge and strong organisational skills.
The role will require someone who is customer focused and has high standards of achievements.
HR experience in an education setting is desirable but not essential for the Schools’ HR role.
A minimum of 2 days attendance in the office is required and staff are expected to attend the office and in-person school-based meetings as required in addition to this.
Featured Job
by rka-admin | Apr 2, 2025 | Featured Job
A Team Assistant is required to work for an asset management company (150 employees) who are a leading niche supplier in their sector. The company prides itself on its platinum award for Investors in People and Charities Aid Foundation platinum award for payroll giving. The Team Assistant will be supporting a team of 11 people including Senior Management and their teams, to increase their effectiveness and efficiency.
Key Responsibilities
Diary Management – Senior Managers:
Organise the diaries of the Senior Managers in a professional and efficient manner, taking into account changing priorities. This will involve the coordination of travel itineraries, including rail and air travel, as well as taxis, along with hotel bookings.
Diary Management – Team:
Facilitate the organisation of complex meetings for team members (internal meetings with few attendees should ideally be organised by the team members themselves).
Assist in coordinating complex travel itineraries for the team (team members should ideally book simple A to B to A itineraries themselves).
Workshops & Events:
Help in organising internal and external workshops as necessary, including booking venues and circulating itineraries.
Organise corporate hospitality for the team and external events (lunches, dinners, etc.) as needed.
‘Gatekeeper’:
Serve as the primary point of contact in the absence of the Senior Managers, managing visitors, phone calls, inquiries, and requests appropriately.
Manage incoming emails and mail for the Senior Managers. Also, prepare various documents including typing, briefing papers, and presentations as needed.
Compile monthly Board Reports in a timely manner, which may involve filing and photocopying.
Expense Claim Management:
Recording Senior Managers’ monthly expenses in accordance with policy and deadlines.
Completing other team members’ expenses when necessary.
Cost Control:
Ensuring that any decisions made balance efficiency with cost effectiveness.
Minute Taking and Dictation:
Production, organisation, and distribution of meeting documentation. Recording minutes and implementing follow-up actions as directed. Production, collation and dissemination of documentation for and resulting from meetings.
Take minutes when required and follow up actions from the meeting as directed.
Collating Data from across the team:
Collect information such as appraisal documentation from across the team and collate for the Senior Managers.
Annual Leave Cover:
Cover for other team support during annual leave when required.
To be responsible for ensuring that administrative systems in support of the team are effective and records are up to date, maximising use of IT to improve efficiency.
Location: Victoria, London (Hybrid working, 3 days a week in the office)
Hours: 9:00am – 5:00pm
Salary: £30,000 – £35,000 per annum
Benefits: 25 days holiday plus bank holidays, 15% Pension plan (can be taken as cash), discretionary annual bonus of upto 20%, Life Assurance, Group Income Protection, Benenden Health Insurance, Perkbox, Volunteering day off, double match charitable donations
Featured Job
by rka-admin | Apr 2, 2025 | Featured Job
Purpose of Job:
This role is fully office based. No hybrid working available.
Candidate must be free to start immediately.
Working to the Payroll Operations, Service, Development and Training Manager this post will be responsible for the efficient running of the Payroll Administrators and their workloads.
They will contribute to the development and implementation of improvements in the Payroll Service.
To maintain knowledge of legislation and policies and how to apply that knowledge on an operational basis.
They will undertake the most complex transactional work in the Payroll Service to manage the work of up to 5 payroll administrators and to co-ordinate the workload of the team within strict deadlines.
Duties and Responsibilities
To be responsible for ensuring that the work of the service is coordinated and delivered in an efficient manner, meeting the strict deadlines of the service. This includes ensuring that over 10,000 staff are paid accurately and on time and the Council meets its statutory requirements including all information returns to HMRC. The total payroll bill is in excess of £200m.
Working to the payroll operations manager undertake effective regular monitoring of transactional activity and recording of this in accordance with the agreed quality standards and respond to any issues highlighted through this to ensure that output is of a high standard and complies with agreed processes, current legislation, best practice and customer service standards.
To undertake the more complex transaction processes within the Payroll Service. Monitoring staff performance in line with set targets and provide feedback.
Manage Payroll Administrators to ensure the efficient and timely completion of Payroll processes related to the, payment and termination of staff within agreed timescales.
To ensure the appropriate levels of authorisations are followed and procedures are maintained within the Service.
To support the Payroll Operations Manager providing feedback on queries and ensuring initial complaints are dealt with in a professional manner.
To be aware of relevant accounting and taxation legislation affecting payroll, and ensure they are being applied correctly in the operational environment.
To ensure that they keep themselves aware of all relevant statutory changes and best practice development.
To ensure irregularities identified are investigated and reported to Corporate Anti-Fraud if appropriate.
To undertake testing as directed by the reporting manager, where there are major changes in legislation/policy/system upgrades ensuring everything is fully tested.
To support the Payroll Operations Manager in ensuring that processes and procedures in place mean the Service achieves best practice.
Ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.
Carry out duties and responsibilities in accordance with the Council’s Health and Safety Policy and relevant legislation.
To ensure that services provided are clear, accountable and responsive to customer/client needs.
To oversee staff performance, attendance and absenteeism management so ensuring that the team efficiently uses it staff resources.
To carry out any additional duties not listed above as allocated by the Payroll Operations Manager
To achieve agreed service outcomes and outputs, and personal appraisal targets, as agreed by the Payroll Operations Manager
To contribute to the overall effectiveness of the payroll service and to deputise for the Payroll Operations Manager as appropriate.
Where necessary for the job role or appropriate for continued development in the role, the post holder may be required to participate in training and development courses made available via the Council’s Apprentice Levy Funding
To be responsible for maintaining and promoting your own knowledge of relevant legislation, guidance, best practice and attending relevant training.
To perform all duties in line with Council’s staff values showing commitment to improving residents lives and opportunities, demonstrating respect and fairness, taking ownership, working towards doing things better and working together across the council.
Ensure that duties are undertaken with due regard and compliance with the Data Protection Act and other legislation.
Carry out duties and responsibilities in accordance with all the Council’s Policies and relevant legislation.
To undertake other duties commensurate to the grade of the post.
FEATURED JOB
by rka-admin | Apr 2, 2025 | Featured Job
Please note: This is a full-time office role with no option of Hybrid/Remote working arrangements.
Working to one of the principle payroll officer posts, this post will support an area of the payroll service working to ensure the team operates the processes and procedures required to efficiently deliver the Payroll Services.
They will support the on-going operation of the service in an effective and efficient manner and its compliance with legislative and Council Policy.
They will need to, on occasions converse with other departments in the Council and the external Bodies for whom the payroll team provides payroll services.
Main Duties
1. To assist with the operational aspects of the Council’s Payroll Service’s process and procedures.
2. To work with colleagues across the Council and external bodies to ensure that the pocesses within the Service are operated in a manner that they are compliant with legislation and Council policy and deliver the service in the most efficient manner.
3. To contribute to ensuring that over 10,000 staff are paid (in excess of £200m) accurately and in a timely manner.
Duties and Responsibilities
To support the service undertaking a range of administrative activities in the day to day operation of the Service.
The nature of work being undertaken will include the following;
• Scanning of Records into staff personal files
• General administrative support to the section including photocopying, filing, the collection and delivery of documents, and the sorting of documents
• Opening of all post that is sent to payroll
• To be responsible for the request and return of files from the off-site storage facility including the maintenance of boxes and resolution of any associated issues.
2. To create records on the Payroll System for new starters, leavers and variations and to maintain and revise employee as necessary, liaising with relevant department or organisations as appropriate.
3. To process data for the adjustment of details that affect pay and statutory deductions.
4. To undertake any bulk administration duties as required.
5. To check reports and prepare corrective action as directed
FEATURED JOB
