by rka-admin | Sep 16, 2024
Katrina is the Co-Founder of HIT Global where Humanising IT™ applies human-centred design principles to the world of IT service management. Katrina is recognised as leading global expert in ITSM field, she trains and advises international and publicly listed institutions.Katrina is an ITIL Master, former ITIL Global Ambassador, and was a contributing author to all ITIL 4 official publications. She is an award-winning author of her book “Humanising IT”She is the creator of the Humanising IT™ podcasts where she interviews the most influential and powerful business leaders across the globe.Top 3 takeaways1. What is Humanising IT – 07:252. Design thinking principles – 12:483. Starting again as an entrepreneur – 22:15Guest Website – https://hitglobal.services/Guest LinkedIn profile – https://www.linkedin.com/in/katrinamacdermid/Sponsored by Russell King Associates – https://www.russellkingassociates.com/Find Kaan Azmi on LinkedIn – https://www.linkedin.com/in/kaanazmi/Find the latest news – www.techlifestories.com
by rka-admin | Sep 9, 2024
Sean has spent the past 35 years working for BT in a variety of roles. Working his way up from a Customer Service Engineer to Head of Change Management, ITIL Specialist and now his current role as Senior Manager, Governance and Insights. He is ITIL 4 certified and is a Certified Scrum Master. Member chair at the ITSMF for London and South East region. Top 3 takeaways1. All about the right people 8:572. Overcoming the stigma of mental health 13:473. XLA’s 29:41Guest LinkedIn profile – https://www.linkedin.com/in/sean-burkinshaw-b19a04204/Sponsored by Russell King Associates – https://www.russellkingassociates.com/Find Kaan Azmi on LinkedIn – https://www.linkedin.com/in/kaanazmi/Hear the latest news – www.techlifestories.com
by rka-admin | Sep 9, 2024
Sean has spent the past 35 years working for BT in a variety of roles. Working his way up from a Customer Service Engineer to Head of Change Management, ITIL Specialist and now his current role as Senior Manager, Governance and Insights. He is ITIL 4 certified and is a Certified Scrum Master. Member chair at the ITSMF for London and South East region. Top 3 takeaways1. All about the right people 8:572. Overcoming the stigma of mental health 13:473. XLA’s 29:41Guest LinkedIn profile – https://www.linkedin.com/in/sean-burkinshaw-b19a04204/Sponsored by Russell King Associates – https://www.russellkingassociates.com/Find Kaan Azmi on LinkedIn – https://www.linkedin.com/in/kaanazmi/Hear the latest news – www.techlifestories.com
by rka-admin | Sep 2, 2024
Jag Sohal is an experienced IT Business Relationship Manager working in Financial Services and reporting up to C suite level. She is a Certified Business Relationship Management professional, ITIL4, Prince 2 practitioner and Management of Portfolios. She is a volunteer for the British Computer Society and generated an 8 part series of IT webinars.Top 3 takeaways1. Growing Business Relationship ManagementCommunity 6:352. Early careers ambassador 18:153. Apprenticeships 21:20Guest LinkedIn profile – https://www.linkedin.com/in/jag-sohalSponsored by Russell King Associates – https://www.russellkingassociates.com/Find Kaan Azmi on LinkedIn – https://www.linkedin.com/in/kaanazmi/Find the latest news – www.techlifestories.com
by rka-admin | Sep 2, 2024
Jag Sohal is an experienced IT Business Relationship Manager working in Financial Services and reporting up to C suite level. She is a Certified Business Relationship Management professional, ITIL4, Prince 2 practitioner and Management of Portfolios. She is a volunteer for the British Computer Society and generated an 8 part series of IT webinars.Top 3 takeaways1. Growing Business Relationship ManagementCommunity 6:352. Early careers ambassador 18:153. Apprenticeships 21:20Guest LinkedIn profile – https://www.linkedin.com/in/jag-sohalSponsored by Russell King Associates – https://www.russellkingassociates.com/Find Kaan Azmi on LinkedIn – https://www.linkedin.com/in/kaanazmi/Find the latest news – www.techlifestories.com
